We "TOPSELLUX" are a sole trade company offering a brand new slippers, mules, sandals, clogs etc. The following terms and conditions apply to all products bought through our website. By buying here you will be deemed to have accepted these terms.

Selling Policy.

We accept most major credit and debit cards only made with Paypal authorization system (no account with Paypal is required) to guarantee that all your credit card or debit card details are protected and cannot be used or accessed by third parties. All transactions take place via secure encryption, look for the padlock icon in your browser. Your credit/debit card details are not stored on our servers and we have no access to them at any time. All information can be found on About Paypal Website.

When the order is made we send a confirmation with all details (incl. postage costs - the link to postage costs can be also found at the bottom of the home page) and send the ordered product as soon as possible - usually within 1 working day, however when sold out we reserve up to 10 working days to dispatch the ordered item. You will be notified of any delay by e-mail message.

We send the ordered product only if the required amount of money will appear on our account.

Please note that we are not responsible for any local duty and or taxes on goods delivered to addresses outside the UK or European Union, and you should pay these directly where applicable.
 All the payments will be made for
      payment mail
which is our payment email address. 

Privacy Notice.

This policy (together with our Terms of Service and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Note: Throughout this document the term "you", "your" refers to the customer and "we", "us" or "our" refers to TOPSELLUX.
TOPSELLUX will be what's known as the "Controller" of the personal data you provide to us.

Privacy is very important to us and our customers, therefore we promise never to disclose any personal details to any outside company for mailing and marketing purposes. Any personal information is fully confidential, and will only be used to process, deliver orders and for tax law purposes.

What kind of personal information do we collect and how do we use it?

When making a purchase with us, we will collect your contact information, which includes full name, full address, email address and phone number.

Apart from that we don't process nor keep any credit or debit card data, as all payments are processed by Paypal.

We'll use your personal data to process your order. This applies also when you register an account.

This means we'll:
- Record details about your order
- Send you service information messages (we'll send you messages to confirm your order and tell you about any changes that might affect your order.)
- Let you log in to the online customer area portal
- Your communications with us, including emails.

We use this information to carry out your order (or to prepare your order). If you don't give us the correct information or ask us to delete it, we will not be able to provide your ordered products from us. Simply we need your address to send it to you.

We may share your Personal data with third parties as permitted or required by applicable law, by a court order or by another judicial or governmental request. We may also disclose your Personal data if we determine that such disclosure is necessary to protect our rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person.

How long do we keep your personal information?

We are required under local tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

Any data we need to store and process will be carried out in the Poland, and in full compliance of the Data Protection Act.

We have strict security measures to protect your personal data. We'll check your identity when you get in touch with us, and we follow our security procedures and apply suitable technical measures, such as encryption, to protect your data.

Access to your Information and what are your rights?

You can help us maintain the accuracy of your personal data by updating any changes to your address, title, phone number or email address. You can do this by updating your personal data from within your secure account. As a Data Subject you have a number of rights in relation to your Personal Information. These include your rights:

- To ask us to confirm what (if any) Personal data we're hold relating to you and how that data is processed and used by us (often referred to as a 'Subject Access Request');

- To have us rectify Personal data which we hold about you that is inaccurate;

- To have us erase Personal data which relates to you if it is no longer necessary for us to continue to process it, or if we have no lawful basis to store, process or retain it (though we do have rights to refuse these requests in certain situations for instance we need to keep your details for tax law purposes).

- To object to us processing your Personal data.

To be informed about the existence of any automated decision making and profiling of your Personal data, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you.
To have us provide you with a copy of your Personal data for transfer to an alternative provider of similar services.

Should you ever wish to exercise one or more of these rights you should contact us at our e-mail address
If at any point you believe the data we process on you is incorrect you can request to see this data and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated you can find our contact details (including e-mail address) at "About Us" page

Cookies Policy.

Cookies are used on some of our Websites. Cookies are small text files that a website places on your hard drive whenever you visit the Website. These files identify your computer and record your preferences and other Technical Information about your visit so that when you return to the Website, it knows who you are and can personalize your visit. Cookies may be linked to Personal Information about you. Specifically, we use cookies to keep track of your shopping cart and wish lists and to prevent you from having to re-enter your registration data (such as user name and password) at each connection. In addition, we may use information collected by cookies, as well as other tools such as log files , for other purposes, such as helping us determine how to improve our Websites by seeing which areas, features, and products are most popular; personalizing the Website and making recommendations based on products you have linked to in the past; and completing transactions you have requested. Most browsers are automatically set to accept cookies. If you disable this function, some areas of our Websites will not function properly.

Analytical cookies: These cookies collect information that is used either in aggregate form to help us understand how the Website is being used. In particular we use the Google analytics cookies. For more information about Google's privacy policy, please visit http://www.google.com/intl/en/policies/.

If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout

The personal data we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We can change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy page of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Shipping Charges.

Postage costs are calculated based on the sub-total of a purchase and can be found here:http://topslippers.co.uk/content/7-postage-costs

Return Policy.

14 days satisfaction guaranteed. If you are not satisfied with our products in any way you can return it within 14 days. Please contact us before. We recommend to use recorded delivery because we are not liable for the transit loss of any returned items/parcels. So we recommend that you obtain Proof of Posting and take out parcel insurance to cover against consequential loss by the Post Office. We will not refund the costs of returning the goods.

Returns should be sent to:

TOPSELLUX
Gabriela Kita
Ligocka 18
43-502 Czechowice-Dziedzice
Poland

Accuracy of content

We have taken all reasonable precautions to ensure that the information provided within this website is accurate; in particular that prices shown are correct at the time of publishing and that all items have been fairly described.

All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes.Limitation of LiabilityTo the extent permitted by law, topslippers.co.uk will have no liability to you for any loss (including loss of profit), cost or damage (whether indirect, consequential, or otherwise) suffered as a result of your use of the website or from use of information passed through the website. General Terms & Conditions:All the prices include VAT.
The VAT is not breakdown because the seller with a tax-free status is exempt from goods and services tax ( or VAT)
[the supply of goods or provision of services are tax-exempt in accordance with Article 113 ust. 1 or 9 of the VAT Act.

You as a buyer have a right of withdrawal.
This means that the buyer can return the item within a certain timeframe without giving any reasons. Generally speaking the seller has to refund the full price of the item as well as the shipping costs to the buyer, unless the item is returned in a damaged condition.According to Distance Selling Regulations, you have the right to withdraw from this contract within 14 days without giving any reason in order to return the delivered goods and to claim a full refund of the purchase price. This withdrawal period begins when the consumer has been informed about their right of withdrawal and the goods have been handed over to the consumer. The buyer bears the return shipping costs.To exercise the right of withdrawal, you must inform us TOPSELLUX Gabriela Kita, Ligocka 18, 43-502 Czechowice-Dziedzie, POLAND, telephone numer: +48737446403, e-mail: e-address of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).You may use the attached model withdrawal form at the end, but it is not obligatory.To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Withdrawal Form:
(complete and return this form only if you wish to withdraw from the contract)— To (enter here our details stated above):
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
— Ordered on (*)/received on (*),
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
*) Delete as appropriate.If you are a European consumer, you can use European Commission online platform for resolving any dispute stemming from the online contract. The platform is available at the following link (http://ec.europa.eu/consumers/odr/). 

Company Details

Company Name:

TOPSELLUX Gabriela Kita                    

Company representative:

Gabriela Kita

Address:

Ligocka 18, 43-502 Czechowice-Dz. POLAND    

Phone:

+48737446403      

Fax:

N/A                                 

Emai

e-address

Trade registration number:

363345396

Value Added Tax ID number:

PL6521532613

Last Revision: 24/05/2018